American quality experts, the main point: cause inefficiency and poor quality of the main reasons for the company's management system without the employees.

Deming principles of quality management 14

A) to establish a long-term improvement of product and service goals;

2) the introduction of new ideas;

3) Stop relying on tests to ensure quality;

4) the end of the selection of suppliers rely solely on price approach;

5) ongoing, never-ending improvement of production and service systems;

6) the use of modern methods to carry out job training;

7) to play the role of the competent leadership of command;

8) to eliminate fear;

9) to eliminate the barriers between different sectors;

10) to cancel the slogan for the general staff, slogans and numerical goals;

11) Avoid simply using quantitative quotas and targets to evaluate employees;

12) to eliminate the barriers affecting work perfectly;

13) to carry out a strong education and self-improvement activities;

14) so that everyone in the organization take action to achieve change;

(2) Hugh Hart

The founder of modern quality management, was revered "Father of statistical quality control."

Its main point: not test out the product quality, but produced, quality control should focus on the manufacturing stage, which will engage in quality control checks to advance to the post-production stage.

(3) Juran

U.S. famous quality expert. The main point: Quality comes from customer demands.

(4) Kaoru Ishikawa

Japan's leading quality management experts, QC team one of the founders. Its main point: quality not only refers to product quality, broadly speaking, the quality also refers to the quality of work, quality department, human quality, system quality, the company quality policy Quality.