(A) to customer focus
(2) leadership role
(3) full participation
(4) Process approach
(5) System approach to management
(6) Continuous Improvement
(7) Based on the fact that decision-making methods
(8) Mutually beneficial relationships
(A) to customer focus
(2) leadership role
(3) full participation
(4) Process approach
(5) System approach to management
(6) Continuous Improvement
(7) Based on the fact that decision-making methods
(8) Mutually beneficial relationships